Terms and Use Policy

By using Madar website, you agree to abide by all the terms of use and policies outlined on this website. If you do not agree to any of these terms, please do not use the website.

All content on the Madar website, including texts, images, graphics, logos, and trademarks, is the property of Madar Company or its affiliates. No content from the website may be copied, modified, distributed, or reused in any form without prior written permission from Madar Egypt Company.

Madar is committed to protecting the privacy of its customers, and may collect some necessary information to improve the user experience and provide the best possible service.

• Transaction Information: Includes order details, transactions, payment methods, and billing information.
• Location Information: Location information may be collected when using website services on the device.
• Device Information: Includes device type, operating system, and connection settings used.
• Usage Information: Includes access times, browser type, language, and IP addresses.
• Cookies: Used to improve user experience, save preferences, and analyze website performance.

We affirm that this information is used only to improve Madar's services and protect customer experience, and is not shared with any other parties in any way.

If you wish to exchange or return any product, you must first contact customer service.

• The customer has the right to request an product exchange within 3 days from the date of receipt if there is a defect in the product or if it does not conform to the specified specifications at the time of purchase.
• Free shipping is provided in cases of manufacturing defects or shipping issues such as damage or spillage of the product.
• Products included in offers and discounts cannot be exchanged or returned unless there is a defect in the product.