Madar is an e-commerce website that provides online sales services to consumers, offering a variety of products for sale, including all cleaning and personal care products.

By using the Madar website, you agree to be bound by these Terms of Use. If you do not agree to any of these Terms of Use, you may not use the Madar website.

All content on the Madar website, including texts, images, graphics, logos, and trademarks, is the property of Madar Company or its affiliates. You may not copy, modify, distribute, publish, reproduce, or use any of this content in any way without prior written permission from Madar Egypt Company.

The Company may collect personal information as described below through:

Transaction Information. When you use our services, we collect information about when and where transactions occur, transaction descriptions and amounts, billing information, and information about the devices and payment methods used to complete transactions.

Location Information. When one of our applications is open on your mobile device, we periodically receive information about the device's location. We may also collect location information about your device if your location services are enabled.

Device Information. We collect device-specific information when you access our services, including your device model, operating system and version, unique device identifiers, mobile network information, and information about how the device interacts with our services. We may also identify other software running on the device (but we will not collect any content from such software) for anti-fraud and malware prevention purposes.

Information Usage. We collect information about how you use our services, including access times, browser types, language, and Internet Protocol ("IP") addresses.

Information collected by cookies and web beacons. We use various technologies to collect information, which may include sending cookies to your computer or mobile device. Cookies are small data files stored on your hard drive or in device memory by a website. Among other things, cookies support the integrity of our registration process, maintain your preferences and account settings, and help us evaluate and compile aggregate statistics about user activity. We may also collect information using web beacons. Web beacons are electronic images that may be used in our services or emails. We may use web beacons to deliver cookies, count visits, understand usage and campaign effectiveness, and determine if an email has been opened and acted upon.

This information is not used in any way with other companies, and its protection is ensured.

 

(Shipping issues and product spillage)

. Products included in discounts and offers cannot be exchanged or returned, except in case of a product defect.

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Product returns or exchanges are not accepted in the following cases:

Returns are not accepted after 3 days from the date of receipt.

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When the product changes from its original condition for any reason.

When used beyond the purpose of trial.

Products manufactured at the customer's request according to specified specifications.